COVID-19 reports

Access our in-depth Coronavirus (COVID-19) insight reports. The insights in this section cover the whole food and grocery supply chain from manufacturing and logistics to retailing and the shopper perspective.



Understand the attitudes and behaviours of shoppers from 13 different convenience store retailers and how this has changed over the last year.
This report looks at how shoppers intend to use different channels in the next 2-3 years including supermarkets, hypermarkets, online, online quick commerce, variety and food discounters and convenience.
How do you tailor your plans to cater for different shopper missions across different channels? Find out more in our latest multichannel report..
With COP26 underway, get an up-to-date view on shoppers concern for the environment when food and grocery shopping and how they have responded to rises in living costs in our latest monthly update.
Get an up-to-date accurate picture of multichannel shopping attitudes and behaviours and how it compares to before the pandemic.
With the cost of living rising, see how spending priorities and savvy shopping tactics are changing
We take a closer look at the Co-op shopper; who they are, how they shop and what matters to them and how this has changed over the last year
At the start of the year we identified our five shopper trends to watch. In this report we revisit them and provide our predictions for the year ahead to help future proof your business.
We look at the five things you need to know about British food and grocery shoppers and how their behaviour changed in July with the Euro 2020 finals, a heatwave and further lifting of COVID-19 restrictions.
Over a year since most of the world started to experience the initial impacts of the COVID-19 pandemic, a clearer picture has emerged of how global retail will be changed over the medium term. In this report we outline how the retail industry will continue to adapt in 2021 and 2022 and place some markers in the ground on COVID-19’s retail legacies.