Shopper sentiment articles

07 December 2021
Availability issues Operational labour and HGV driver shortages continue to disrupt food supply chains. Food and consumer good businesses have been hit hard by recruitment and retention challenges in 2020 and 2021. This is resulting in lower order fulfilment levels than normal, meaning there is an impact on availability of some food and groceries. The government has committed to a package ...
23 November 2021
Availability issues Operational labour and HGV driver shortages continues to disrupt food supply chains. Food and consumer good businesses have been hit hard by recruitment and retention challenges in 2020 and 2021. This is resulting in lower order fulfilment levels than normal, meaning there is an impact on availability of some food and groceries. The government has committed to a package...
09 November 2021
Labour shortages impacting availability – shopper research 05-07 November 2021 Availability issues Operational labour and HGV driver shortages has become severe enough to disrupt food supply chains. Food and consumer good businesses have been hit hard by recruitment and retention challenges in 2020 and 2021. This is resulting in lower order fulfilment levels than normal, meaning there is an im...
03 November 2021
Our two minute read summarising the latest movements in British shopper sentiment and outlook How are shoppers reacting to rising prices? Against a backdrop of preparations for COP26, availability challenges and rises in energy, fuel and food prices, our latest monthly ShopperVista update reveals a continued decline in shopper confidence coupled with increased focus on the environment when ...
26 October 2021
Engaging shoppers in-store: The role of secondary locations and displays After what seems like years in front of screens, the ShopperVista team have finally been able to get back into stores to do some eye tracking!        We’ve visited a range of different retailers, and asked shoppers to complete a 30-minute shopping trip wearing eye tracking glasses. We then reviewed the fo...
25 October 2021
Availability issues Operational labour and HGV driver shortages has become severe enough to disrupt food supply chains. Food and consumer good businesses have been hit hard by recruitment and retention challenges in 2020 and 2021. This is resulting in lower order fulfilment levels than normal, meaning there is an impact on availability of some food and groceries. The government has committe...
12 October 2021
Availability issues Operational labour and HGV driver shortages are continuing to create challenges for supply chains. Food and consumer good businesses have been hit hard by recruitment and retention challenges in 2020 and 2021. This is resulting in lower order fulfilment levels than normal, meaning there is an impact on availability of some food and groceries. Shortage of HGV drivers has ...
07 October 2021
Our two minute read summarising the latest movements in British shopper sentiment and outlook Shoppers feeling the impact With availability challenges, fuel shortages, energy price rises, labour shortages, the end of furlough schemes, the onset of autumnal weather and the possibility of impacts at Christmas looming, our latest monthly ShopperVista update revealed a continued decline in sh...
05 October 2021
Availability issues Operational labour and HGV driver shortages are continuing to create challenges for supply chains. Food and consumer good businesses have been hit hard by recruitment and retention challenges in 2020 and 2021. This is resulting in lower order fulfilment levels than normal, meaning there is an impact on availability of some food and groceries. Shortage of HGV drivers has ...
13 September 2021
Although absence rates relating to COVID-19 are thought to be falling, broader operational labour and HGV driver shortages are continuing to create challenges for supply chains. This is resulting in lower order fulfilment levels than normal, meaning there is an impact on availability of some food and groceries. In the latest shopper research conducted for IGD over this last weekend 10-12 Septe...