Latest insights

Multichannel shopping in 2021 – unlocking future channel growth

Which channels will people shop in in the next 2-3 years? Find out more with our latest projections for large stores, convenience, discount and online.

Quarterly channel trends - Q4 2021

Find out about the latest shopping trends by channel, channel usage and changes in channel shopper demographic profiles.


We take a closer look at the Amazon shopper: who they are, how they shop and what matters to them.
The latest data on shoppers’ approach to multichannel shopping.
At the start of 2021, we identified our online focused shopper trend. How has this developed throughout the year?
Successful Ecommerce Management

What are the biggest drivers of growth in online shopping? This virtual training session will guide you through the process of optimising the online shopping experience. Ideal for anyone looking to grow their knowledge in ecommerce.

Multichannel monthly shopper update – December 2021

The latest data on shoppers’ approach to multichannel shopping.

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