Latest insights

Ocado and M&S shoppers

As the joint venture between Ocado and M&S begins on September 1st, we compare the shopper profiles of the two retailers. 

The evolution of the online grocery path to purchase

As the online path to purchase becomes increasingly complex what do you need to know about the six stages to purchase?

Presentations

24/06/2021
In the first report of the series, Ellie explores how the online shopper has changed, and what this means for your business.
22/01/2021
Our digital update focuses on the impact of technology and digital tools of grocery shopping.
07/01/2021
In this report we have picked our five shopper trends to watch in 2021 to help you future-proof your plans.
Technology & Digital quarterly update – December 2020

Our digital update focuses on the impact of technology and digital tools of grocery shopping.

Online grocery innovation: shopper perceptions in new eCommerce services

Online grocery shopping; online grocery innovation; rapid deliveries; personalisation; online grocery shoppers views; future of online grocery shopping.

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